Still Serving Veterans
Home
Officers and Directors
SSV - About Us
Case Management
Events
Eligibility Definitions and Federal Mandates
Job Center
Donate
SSV Savings Card
Discussion Forum
Join Our Mailing List
Contact Us
Volunteers
Photos
Blog
Chat With Us
Calendar
Members Only
Site Search
Reports
Video Clips
SSV Satisfaction Survey
Partners

Case Management

 

Contact Us:
1-866-SSV 4MIL
1-866-778-4645

(256) 883-7054

Office Location:
2939 Johnson Road SW
Huntsville, AL

Werner Baker, PhD
Executive Director
wbaker@stillservingveterans.org

Will Webb
President
willwebb@stillservingveterans.org

Grant Rosensteel
Senior Case Manager
grosensteel@stillservingveterans.org

William Koch
Case Manager
wkoch@stillservingveterans.org

Popular Services Provided

Still Serving Veterans offers a holistic, support services approach to job training and career enabling, counseling, and assistance with Veterans Administration, medical, and other existing counseling programs. Click here for eligibility criteria. SSV partners with responsible agencies to accomplish its mission, goals and objectives. Key SSV partners are the Departments of Defense, Labor, Veterans Affairs; the Army Wounded Warrior Program (AW2); Easter Seals; the Huntsville Rehabilitation Foundation; Alabama Vocational Rehab; and many others. SSV complements and builds on these excellent initiatives…focused on continuing the nurturing and enabling of wounded warriors in their new long term career goals.

SSV assistance to the Veterans and their families begins with the caring, knowledgeable case managers. This is critical to the SSV program. Case managers document the Veterans' and spouses’ individual needs, desires, limitations, and abilities to ensure needs are met (home, work, transportation, medical, etc.) along with any counseling services required.

Workforce transition planning is based upon case managers’ recommendations, in consultation with responsible agencies (VA, Alabama Vocational Rehab, DOL, etc.). Case managers provide guidance in career decision/development and volunteer affiliated partner matching. A Workforce Transition Course of Action (COA) plan is developed, executed, and revised (as necessary) to ensure individual needs are being met.

SSV case managers determine if a medical consultation is needed, depending on the wounded warriors’ level of physical and/or psychological impairment. SSV serves as a clearing house, referring wounded warriors to a broad spectrum of capabilities in a variety of support organizations. The SSV case manager represents the Veteran’s interest to the medical community and the support organizations. This makes medical case management crucial from the beginning. SSV case managers earn the confidence of the Veteran and family.

 
KEYS TO SUCCESS

li Caring, knowledgeable case managers doing personal individual assessments and follow up
li Proactive counseling, guiding and coaching
li Bridging the gaps/connecting the dots between Veterans and existing support services
li Orchestrating and leveraging already existing Federal and State support
li Optimizing communications with other agencies (VA, TRICARE, OSD, DOL)
li Facilitating good decisions, stress reduction and counseling Veterans on what to expect
li Orchestrating the entire process more efficiently